GCH Machinery FAQ

My grinding machine no longer works. Can you still help me?
With more than 50 years of experience, we’ve “revived” some of the oldest grinders on the planet. Our engineering team will assess your needs and determine the best way to proceed. 

What if I don’t know exactly what I need?
The GCH Machinery team of grinding machine experts can help. Assistance is offered by phone or e-mail.

Do you carry components or spare parts for very old grinders?
Yes. Because we house such a large inventory, we can assist you with your grinding machine, whatever its brand, whatever its vintage, wherever its location. All components are remanufactured back to OEM specifications and come with a two-year warranty.

Can you provide advice on centerless grinding applications?
Yes. GCH Machinery offers more than 150 years of combined experience, depth of knowledge and technical know-how. Simply share your application information with us (part print, quantities, stock removal, etc.) and we will put our grinding expertise to work.

What are your business hours?
See business hours.

What is your warranty policy?
See warranty policy.

I want to speak with you.  What do I do?
Contact our sales team by phone 586-771-1500 or fill out our contact form.

I can’t afford to stop production to have my grinding machine remanufactured. What can I do?
GCH offers an exclusive Exchange Program to eliminate downtime for our customers. Contact one of our sales engineers by filling out our contact form or phone for immediate assistance.

We are located outside the United States. Can you help us?
Yes. Wherever you are in the world, GCH Machinery can help you. The GCH team also is available to consult and assist with grinding machine relocation, set-up and support as your business grows globally. GCH also offers service performed by OEM-trained technicians who are located around the world.

Who are your customers?
Our customers are located around the world and range from small job shops to Fortune 500 companies. We service companies in all industries, including automotive, bearing, medical, aerospace, military, wind energy and oil and gas.

I have an older grinding machine and I need to get more production out of it, what do you suggest?
We offer a number of grinding machine upgrades and grinder accessories that lead to increased performance, productivity and reliability. A controls retrofit is also a viable option. Read more about grinding machine upgrades and grinder accessories.

Can you help me purchase a replacement grinding machine?
Yes. GCH can assist you with anything from grinder remanufacturing to purchase or exchange of a new or used grinding machine. We stock nearly 1,500 grinders in Michigan and around the world.

Can you provide a list of references?
Yes. Contact us for a list of satisfied customers.